SLOT MACHINE CUSTOM ROD WARRANTY 

Thank you for purchasing our awesome Fish Strong Slot Machine Custom Rod! This rod is covered by a Limited Lifetime Warranty where Fish Strong will ensure that every rod will be free from manufacturing defects related to material construction during the lifetime of the product.

Every Slot Machine Rod was Handcrafted here in the USA and built with an emphasis on quality & performance. During this process, each rod undergoes a multi-step QC Inspection to ensure that they are free from manufacturing defects before becoming available to the customer.  

With respect to all fishing rods and to help educate anglers on some of the reasons why a fishing rod breaks, please refer to Tom Kirkman’s RodMaker Magazine article entitled “Rod Failure” here:

https://www.saltstrong.com/wp-content/uploads/rod-failure-analysis-kirkman.pdf

Truthfully, a rod breakage due to a manufacturing defect is extremely uncommon. These types of breakages would only occur within the first few uses of the rod. Although this occurrence is rare, it can still happen. If you believe your rod broke due to a manufacturing defect, please contact us at fish@saltstrong.com with any questions/concerns.

If your rod was damaged/broken during shipment, Salt Strong will provide a replacement rod (minus shipping expenses) to the customer in a timely manner.

 

What our warranty DOES NOT cover: 

  • Modified, neglected, improperly maintained, abused, or customer non-fishing related incidents.
  • Examples of improper usage & use are as follows:
    • Creating a sharp 90° “bend” in the rod tip while fighting a fish, or storing/removing the hook from its hook keeper (i.e. “Hi-Stick” Breakage due to improper use).
    • Breakage as a result of prior impact damage before & during fishing (i.e. fans, car doors, truck beds, garage doors & other traveling-related damage).
    • Using lure and/or line ratings that are beyond the recommended specifications listed on rod.

The Slot Machine Custom Rod Limited Lifetime Warranty will only cover claims made due to a defect in material construction. Any damage to a rod caused by misuse, abuse, accidental/incidental damage or tampering with the rod blank beyond intended application of the rod will not be covered. 

But let’s face it: we understand that accidents will happen, and rods can break! We as anglers understand that rods are not bulletproof. Regardless of the outcome, all damaged or broken rods still qualify for our Oh SNAP! Rod Replacement Program.


Insider Member Program:

  • A replacement fee of $60 plus shipping (for 1st Claim Only). Any repeat breakage claims afterwards will result in a replacement fee of $120 plus shipping.
  • This offer will remain active up to three (3) years from the date of purchase, and only extends to the original purchaser of the product.

Standard Program:

  • A replacement fee of $150 plus shipping. 
  • This offer is only available 1x to the original customer, and all claims must be made within one (1) year of the purchase date.


Please be aware that due to limited inventory, if we are unable to provide a replacement Slot Machine Custom Rod at the time of breakage, you will be added to our Waiting List and we will provide a replacement as soon as one becomes available.

To begin the Warranty Process:

Please contact us directly at fish@saltstrong.com with a brief description of the issue & any pictures you can provide. Our Team will be in contact ASAP.


Thank you for your support of Salt Strong!